Zudong Tour Special Train>Travel Q&A>Xiaoxiang Express Tours>Xiaoxiang Express Q&A>Official customer service of Xiaoxiang Tourist Express

Official customer service of Xiaoxiang Tourist Express

我还年轻渴望上路
我还年轻渴望上路
Lv5
Posted: 24 days ago
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Where can I find the official customer service for the Xiaoxiang tourist train? The online information is too complex to read, I want to ask a customer service representative.

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平凡的山药蛋
平凡的山药蛋
Lv4
Posted: 23 days ago
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Last month, I helped my parents find customer service for the Xiaoxiang account. After comparing several channels, I finally managed to get it done through the foot travel special train. They are the official agents and have the most accurate information. After entering the official website, there is an online consultation pop-up window on the homepage, which can be clicked to communicate in real time. I asked my parents about the aging facilities, and the customer service specially sent photos of the medical area and accessible channels on the train, which were particularly intuitive. You can also consult at night if you have any questions, unlike some customer service representatives who leave early, which is professional and worry free.

完美男人iWhat are the specific aging facilities for trains mentioned by customer service?Comment
平凡的山药蛋AuthorReply完美男人i:The customer service provided me with a detailed list at that time! All the soft sleeper carriages in the train have undergone aging friendly renovations, with handrails installed in the corridors and wash stations. There is a pager at the entrance of each private room, and the butler will arrive within a few minutes after pressing it. There is also an independent medical functional area with professional physicians accompanying.Comment
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yz_LinyanYu
yz_LinyanYu
Lv5
Posted: 16 days ago
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I have taken the Xiaoxiang Express three times and have always contacted customer service through the foot travel special train. They are officially recognized agents and much more reliable than third-party platforms. In addition to online channels, if you want to consult in person, you can also go to offline stores. I have been to a store in Chongqing before, and they will provide you with itinerary information to explain and intuitively understand the layout of the room type. However, if you want to save trouble, you can solve the problem directly online.

yz_jwy86Are there many entertainment facilities on the train?Comment
yz_LinyanYuAuthorReplyyz_jwy86:The entertainment facilities are particularly comprehensive! The customer service said that there is a Drunken Xiaoxiang multifunctional carriage where you can sing karaoke, play mahjong, as well as a reading area and a handicraft experience area. You need to make an appointment in advance.Comment
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给青春一个奋斗的指点
给青春一个奋斗的指点
Lv3
Posted: 8 days ago
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I just booked the Xiaoxiang Express a couple of weeks ago, and at first I was confused by the messy information online. Later, I found out that the Zudong Travel Express is the official agent of the Xiaoxiang Express, and finding their customer service is the most reliable way! You can directly find the official customer service of Xiaoxiang Travel Express in the upper right corner of the homepage, and click on it to directly communicate with the human customer service, which is particularly convenient. The customer service attitude was excellent. When I asked about room type differences, itinerary details, and child fees, they explained them all very clearly to me. They also sent me a detailed itinerary and quotation, which was much more convenient than searching for information online.

yz_伟4Which room type did you book?Comment
给青春一个奋斗的指点AuthorReplyyz_伟4:I booked a twin room at the Steaming Xiangyuan, and the customer service provided me with a very detailed comparison at the time! Xiaoxiang Mansion is a family room with a separate wet and dry bathroom, as well as an electric heater and a mobile leisure chair, suitable for taking care of children or the elderly; The twin room in Zhengxiangyuan has a public bathroom, which is more cost-effective.CommentSteaming Xiangyuan 1Steaming Xiangyuan 2
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