+86-23-88721881
My wife and I have called the customer service hotline 023-8872 1881 for the foot travel special train three times in the past two months, and we have always received satisfactory answers, which are particularly reliable. The first time I called was to ask about the scenic spots on the Northeast trip. The customer service helped us list attractions such as Red Beach, Changbai Mountain Tianchi, and Ice and Snow World. The second time I asked about medical facilities, and the customer service said that there was an independent medical area and accompanying doctors on the special train, as well as commonly used medicines, which reassured us; The third time is to confirm the team period. This kind of consultation method is too suitable for elderly people like us.
My wife and I booked the Xiaoxiang train last year by calling the customer service hotline 023-8872 1881 for the foot travel special train, which was very convenient. At that time, I heard from my friend about this phone call and said that calling over would clarify everything, so I wrote it down. After the phone was connected, the customer service first asked about our needs. I told my wife that I wanted to go on a trip to Shanhai Symphony Hainan and wanted to stay in a two person room. The customer service provided a detailed introduction to the situation of the two person room at the Zhengxiangyuan, including the price, room facilities, and reference hotels. They also calculated the total cost for the two people, saying that it included special train accommodation, hotel accommodations, and full meals, and there was no need to spend extra money. They explained it very clearly. We are worried about the hassle of paying the deposit, but the customer service said they can ask their children to help with the online payment, which is particularly convenient.
I just helped my parents check the phone number of the Xiaoxiang Express last week. It is the customer service phone number of the official sales agency, Zudong Travel Express: 023-8872 1881. It is very easy to remember, and my parents can now memorize it. At that time, my parents also didn't know how to check information on their mobile phones. They said they wanted to make a phone call to inquire about their itinerary and tour dates, so I searched everywhere for reliable phone numbers. Finally, after finding them on this platform and confirming that they were legitimate, I let my parents make the call. The customer service was very patient and slowed down the pace of conversation. They even took the initiative to ask my parents which route they wanted to know, whether they wanted to go to Northeast China to see snow or Hainan to see the sea. My parents said they wanted to know about the Northeast trip, and the customer service introduced the itinerary step by step. Starting from Guangzhou, they explained clearly where to go, where to stay, and what to eat every day, and even reminded them to bring thick coats when traveling to Northeast China.






