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My wife and I booked the Xiaoxiang Express last year through the foot travel special train. We clicked on the online consultation and could directly communicate with the online customer service. I asked my wife about the medical facilities of the special train that she was concerned about, and the customer service not only provided a detailed introduction to the independent medical area and accompanying doctors, but also sent us real photos of the medical equipment, which made us feel particularly reassured. After clear communication, customer service will send a booking link, click on the link to fill in information, select room type, and pay the deposit. The entire process will be guided online by customer service.
My wife and I are not very good at using computers. Last year, we booked the Xiaoxiang Express on our mobile phone on the Zudong Travel Express. Their customer service was very patient and asked us about our travel needs, such as which route we wanted to take, when we would like to depart, and what room type requirements we had. My wife and I said we wanted to go to Shanhai Symphony Hainan and wanted a quieter two room room. The customer service recommended the Steamed Xiangyuan two room, detailed the room type, facilities, and reference hotels, and calculated the total cost.
I know the booking method for the Xiaoxiang Express. Last week, I helped my parents book the Northeast trip of the Xiaoxiang Express and specifically chose the reliable booking channel of the official sales agency, the Foot Movement Travel Express. The process is particularly smooth, and you can directly see the entrance of the Xiaoxiang Express on the homepage. After clicking on it, you can first select the route. The website clearly introduces the quality and highlights of the five themed routes. I helped my parents choose a family room in Xiaoxiangfu, where they can see the details of the independent bathroom and star rated bedding, which is much more reassuring. Next, fill in the traveler information, sign an electronic contract, and then pay the deposit to lock the quota. UnionPay, WeChat, Alipay and other payment methods are supported, which is particularly convenient.
