Zhangjiajie tourism precautions:1. Because Zhangjiajie is a World Natural Heritage site; Please do not smoke, paint or litter, climb branches or pick flowers in the scenic area; There are many cameras in the scenic area; There are also specialized protection units in scenic spots,
A fine of 200 yuan/person/time will be imposed for smoking and climbing and picking flowers;
2. To promote environmental protection; All hotels in Hunan do not provide disposable toiletries, please bring your own before departure.
3. Due to hardware limitations, the room facilities at Zhangjiajie Hotel are slightly inferior to those in big cities; Our company only arranges within the standards stipulated in the contract; Please ask guests to understand their accommodation standards before signing the contract; To avoid any inconvenience caused to you and the travel agency by temporary changes;
4. Our company does not recommend customers to shop during tourism, and we also try not to shop at roadside stalls to avoid being deceived;
5. Please travel together when going out of hotels at night, enter formal entertainment venues for leisure and entertainment, and choose to have supper in clean and hygienic restaurants;
6. The walking time for Zhangjiajie tourism is relatively long. Please arrange your energy reasonably and bring your own hiking shoes. When going up and down the mountain, please walk in the middle of the steps; Don't go alone to remote observation decks either; Once lost or lost, please contact the tour guide or report to the police in a timely manner; Alarm hotline: 0744-110;
7. Prepare commonly used medicines before departure: cold medicine, diarrhea medicine, motion sickness medicine, etc.
8. If guests leave the group midway due to their own reasons, any fees not incurred will not be refunded.
Special agreement:1. If weather, traffic, or other unexpected events affect our itinerary; If necessary, the travel agency may adjust the order of visits to the attractions listed in the itinerary, but guarantees not to reduce the number of attractions and travel time.
2. Minors under the age of 18 and those who do not have full capacity for civil conduct are required to travel with their legal representative. If the representative agrees to allow minors under the age of 18 and those who do not have full capacity for civil conduct to participate in independent group tours, it shall be deemed that their legal representative fully understands and voluntarily accepts all the provisions of the contract and itinerary.
3. This tour fee is a team discount for pre paid purchases. If tourists voluntarily give up attractions, meals, transportation, and accommodation within the attractions during their travels, the travel agency will refund them at a discounted price! If it is a group travel itinerary for individual travelers and not an independent group, please sign a joint group delivery agreement when signing the travel contract, and ask the tourists to understand the limitations of individual group travel. The tourism reception of this group will be entrusted to other travel agencies to jointly complete. Our company will monitor the quality of the team at any time. Please communicate with our company in a timely manner regarding team quality issues in order to assist in resolving them in a timely manner. If tourists need to leave the group midway, they must provide a written explanation to the tour guide in advance. Therefore, all safety responsibilities and expenses during the departure process are the responsibility of the tourists themselves.
4. Matters related to boarding: adults must hold the original valid certificates (i.e. the original valid ID card, the original valid passport, etc., and the elderly over 65 years of age must attach a health certificate), those under 16 years of age must hold the original household registration book, and those over 16 years of age (including 16 years of age) must go through the adult boarding procedure (if there is no ID card, the home page of the household registration book and the personal page or the registered residence certificate issued by the local public security organ where the household registration is located must be carried) before boarding. It is recommended to bring the above documents to the airport for unified boarding 120 minutes before the notified flight departure time (all losses caused by the inability to board due to the lack of valid documents and failure to arrive within the specified time shall be borne by the tourists themselves); The ticket price is for group flights and cannot be changed, replaced, or refunded. We apologize for any inconvenience caused.
5. In the event of force majeure that causes the guest's itinerary to be unable to be completed normally or needs to be terminated or rescheduled, our company has only the obligation to assist in resolving the issue and does not assume any corresponding responsibility. The guest shall not make any excuses or disguised deductions; (Force majeure refers to typhoon, rainstorm, flight cancellation or delay due to other weather reasons, mountain torrents, earthquakes, landslides and wars)
6. Any other matters not covered by this contract shall be submitted to the competent tourism authority for resolution in accordance with relevant provisions of the Civil Law and Tourism Law; If the result of the handling by the tourism regulatory department is unsatisfactory to the guests or travel agencies, both parties have the right to apply for administrative reconsideration and litigation; (Tourists are not allowed to visit or participate in projects or activities that violate Chinese laws, regulations, social ethics, and relevant laws, customs, and religious taboos of tourist destinations.)
Travel tips:1. When purchasing jewelry, please identify the product name and request the merchant to provide an authoritative quality appraisal certificate.
2. Purchasing diamonds requires certification of their value and quality based on quality appraisal certificates issued by authoritative evaluation agencies in the United States or Europe.
3. Please identify the brand, model, and country of origin when purchasing a watch; And request a quality certificate from the merchant.
4. To purchase electrical and electronic products, it is necessary to identify the brand, model, and place of origin, and request a warranty certificate and warranty card from the merchant.
5. When purchasing cosmetics, please identify the brand, distinguish the specifications, and determine the expiration date.
6. Seeking emergency rescue: In the event of an emergency, including loss, theft, accidental injury, emergency, fire, etc., or when there is a conflict with others in the local area and assistance is needed, please inform the tour guide in a timely manner. Our company can assist in resolving the issue, or call local numbers such as 0744-119, 110, 120 for help.
7. Reminder for civilized travel (very important, especially in Fenghuang, Hunan and Zhangjiajie, which are ethnic minority areas): Please restrain your words and actions, and do not make any words or actions that damage social morality or violate the law; If this behavior directly or indirectly causes personal safety and property losses to the guest, the guest shall bear the responsibility on their own; If it is serious and requires corresponding legal consequences, customers also need to bear them themselves; Or as a result, the itinerary may be delayed, unable to continue, or require termination; All expenses incurred are not related to the travel agency; And they have to bear the losses related to the travel agency.