1. If the itinerary is delayed or unable to complete the scenic spot tour due to uncontrollable factors such as wind, snow, landslides, traffic congestion, vehicle malfunctions, etc., the travel agency shall not be held responsible, and the accommodation and meal expenses incurred shall be borne by the tourists themselves.
2. If the team is stranded, delayed or suffers losses due to force majeure factors, and the resulting accommodation and meal expenses are borne by the guests, our company will assist in arranging them; Due to special reasons causing standard errors, refunds and supplements will be made based on the actual situation; Our company reserves the right to temporarily adjust the travel itinerary without reducing the number of tourist attractions.
3. Please manage your belongings well to avoid loss. Follow the arrangements of the driving assistant and local customs during the journey. Guests should be cautious when participating in self funded projects outside the itinerary. Any losses caused by accidents will be coordinated by the guests themselves with the scenic area, and the travel agency will not bear any losses.
4. This itinerary is a group tour for individual travelers, not an independent group organized by a travel agency. Please sign the individual group tour agreement when signing the travel contract. Our society will monitor the quality of the group at any time. Please understand the limitations of individual group tours and communicate with our agency in a timely manner regarding team quality issues, so as to assist in resolving them in a timely manner; (This only applies to individual group buying).
5. If a car breaks down, our company will supervise the driver to repair or replace the car according to the situation. It is allowed to eliminate the fault within three hours. Please understand. If it exceeds three hours, our company will only be responsible for compensation at our discretion, and will provide compensation of 5-10 yuan/person per hour for the excess.
6. During holidays, due to high passenger flow, it is normal for visitors to queue up and wait in order to enter the scenic area. Please understand and cooperate with the arrangements of the tour guide and scenic area staff. Any consequences caused by unreasonable behavior by visitors will be borne by the guests themselves
7. Article 15 of the Tourism Law stipulates that when tourists purchase or receive tourism services, they shall truthfully disclose personal health information related to tourism activities to tourism operators and comply with safety warning regulations during tourism activities. Special populations include but are not limited to minors, elderly people (including those aged 70 and above), critically ill patients, pregnant women, cardiovascular and cerebrovascular diseases, circulatory system diseases, hypertension and mental illnesses, as well as chronic diseases that are prone to recurrence during travel and may threaten life safety.
Special group stores need to sign a "Tourist Health Commitment Letter" and travel precautions with tourists.
8. Please arrive at the designated location at the designated time and board the bus according to the relevant departure signs. If the bus is missed due to the tourist's own reasons, the loss shall be borne by the tourist.
9. Smoking and littering are prohibited in the scenic area!
10. If tourists have any objections during the journey, please fill out the tourism opinion form truthfully and seriously. If you raise objections after returning, it will be considered as giving up your right to complain.
11. Dining while traveling in different places can easily lead to discomfort with the local environment. Tourists are advised to bring their own commonly used medications.
12. During the free activity period, drivers and driving assistants may not be able to provide services. We apologize for any inconvenience caused.
13. Please listen carefully to the introduction of the scenic spots by the driving assistant during the trip, and remember the reminders and warnings from the driving assistant.
14. Please carry valuable items and cash with you during your travels.
15. The opening hours of the scenic area shall be subject to the announcement on the same day.
16. The opinion form is an important basis for evaluating the quality of tourism reception. Tourists are requested to truthfully fill in their opinions, suggestions, or commendations after the tour is completed; If there are any quality issues or disputes with the reception, please raise them locally and resolve them through consultation. If consultation fails, you may file a complaint with the relevant department. We do not accept any disputes arising from false filling, false filling, or failure to fill in, as well as complaints made after the deadline. We apologize for any inconvenience caused! 17. Adults should hold valid ID cards, while children under the age of 16 should hold the original household registration book for accommodation registration purposes.